1. Formal register in B2B, B2C and B2G relationships
  2. Diplomatic language and hedging in hybrid teams
  3. Written summary of agreements after a virtual meeting
  4. Remember
  5. Study cards
  6. Self-assessment
  7. I want to know more

  1. The business plan and current structure models
  2. Org charts in the hybrid company
  3. Professional profiles and LinkedIn presence
  4. Remember
  5. Study cards
  6. Self-assessment
  7. I want to know more

  1. The workstation and hybrid spaces
  2. Finding your way around the office and the virtual environment
  3. Giving directions to visitors and new colleagues
  4. Flexible/hybrid working hours
  5. Remember
  6. Study cards
  7. Self-assessment
  8. I want to know more

  1. Professional email: brevity and a direct subject line
  2. Corporate instant messaging (Slack, Teams)
  3. Understanding client messages and requests
  4. Identifying key information in follow-up calls
  5. Remember
  6. Study cards
  7. Self-assessment
  8. I want to know more

  1. Structure of a virtual/hybrid meeting
  2. Persuasive presentations by video call
  3. Writing meeting reports and minutes
  4. Non-verbal communication on video calls
  5. Remember
  6. Study cards
  7. Self-assessment
  8. I want to know more

  1. Order and partnership agreement clauses
  2. Negotiating payment terms and conditions
  3. Remote negotiation strategies
  4. Written confirmation of a commercial agreement
  5. Remember
  6. Study cards
  7. Self-assessment
  8. I want to know more

  1. At the airport: biometric checks and bleisure travel
  2. Handling travel disruptions
  3. Professional networking and follow-up messages
  4. Small talk at events
  5. Remember
  6. Study cards
  7. Self-assessment
  8. I want to know more

  1. Negotiation protocol across business cultures
  2. Handling intercultural misunderstandings
  3. Feedback and assertive communication
  4. Formal courtesy correspondence
  5. Remember
  6. Study cards
  7. Self-assessment
  8. I want to know more

  1. Common false friends in corporate vocabulary
  2. Spotting frequent mistakes in presentation transcripts
  3. Correcting mistakes in business documents
  4. Remember
  5. Study cards
  6. Self-assessment
  7. I want to know more